Feature

Guest CRM & Database

A purpose-built CRM for tour operators. Track every guest interaction, booking history, preferences, and communication.

Guest CRM & Database — Platform View

What you get

Unified guest profiles with full booking history across all channels

Automatic deduplication — same guest from different OTAs merged

Tags and segments for targeted marketing campaigns

Communication history: emails, WhatsApp, notes

Guest preferences and dietary requirements tracked across bookings

Repeat guest identification and VIP flagging

Every booking creates or updates a guest profile — no manual entry.

Notes, preferences, and tags build a rich picture of each guest.

Use segments to send targeted campaigns to past guests and leads.

Built-in email campaigns, guest segmentation, promo codes, and referral tracking. Grow direct bookings without expensive marketing software.

Give every guest a self-service portal to view their booking, upload documents, sign waivers, and check itineraries — no app download required.

Real-time dashboards and reports covering revenue, bookings, channel performance, operational efficiency, and guest demographics.

Start your free 14-day trial. No credit card required.